IP Voice Networks Ltd Privacy Policy

This privacy notice is for this website ip-vn.com, served by IP Voice Networks Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

At IP Voice Networks Ltd, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that IP Voice Networks Ltd is not in the business of selling, renting or trading email lists with companies outside of our group, or businesses that we have data-sharing agreements in place with for the purposes of transferring data for legitimate business use or for the purposes of meeting regulatory or legal requirements.

In this privacy notice, we’ve provided detailed information on when or why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

What information do we collect?

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

  1. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
  2. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase.
  3. Information provided to us when our visitors communicate with us electronically for any reason.

How Do We Use This Information?

The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:

  1. To provide you with information relating to our website, products or services that you request from us.
  2. To provide you with information on other products that we feel may be of interest to you.
  3. To meet our contractual obligations to you.
  4. To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed. Our data controller carries out periodic reviews on time limits of when data is erased.

Marketing

We would like to send you information about products and services of ours and other companies within our group which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our group.

Use of Cookies

This website uses cookies to better the users' experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through it's server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors.

Google Analytics

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

External vendors may store other cookies to your computer's hard drive when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you click a link to other websites you should read their own privacy policies.

Storing Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered on our website will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our website, you are responsible for keeping this password confidential.

Disclosing Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

  1. Where we sell any or all of our business and/or our assets to a third party.
  2. Where we are legally required to disclose your information.
  3. To assist in fraud reduction and minimise credit risks.

Access to your personal information and correction

Under GDPR, you have the right to access and amend any of your personal data that we hold. Simply email your request to our Data Protection Officer Mr Alan Thorpe-Downey at [email protected]

Changes to our Privacy Notice

We keep our privacy policy under regular review and will place any updates on this web page. This policy was last updated on 18th September 2023